Have you been burned by fake EPL tickets before? The pain of losing hundreds of dollars to scammers is real. Even worse is arriving at the stadium only to be turned away at the gates.
But there's a safer path to your football dream.
Booking through a licensed Singapore travel agency protects your investment completely. Matchday Affairs holds official credentials including Singapore Tourism Board License TA03720 and ACRA registration 201927910K since August 2019. Every ticket comes with legal protection and authenticity guarantees that independent sellers simply cannot provide.
This comprehensive guide reveals the exact step-by-step process for booking authentic Premier League experiences from Singapore. You'll meet the founder whose personal adversity shaped a customer-first philosophy. Most importantly, you'll learn how to protect yourself from scams while fulfilling your football dreams safely.
Chat with us on WhatsApp for instant booking assistance
Why Booking Through a Licensed Agency Protects Your Investment
The Asian market faces constant threats from football ticket scammers. Unauthorized resellers sell counterfeit tickets at inflated prices. Fans arrive at stadium gates only to face devastating rejection.
Licensed travel agencies operate under strict government regulations. Singapore Tourism Board registration requires comprehensive vetting and financial security bonds. Customers receive automatic consumer protection through official channels. ABTA protection adds an international security layer for overseas bookings.
Matchday Affairs operates as a fully licensed entity under Singapore Tourism Board License TA03720. The company maintains ACRA registration 201927910K since August 2019. Every booking comes with complete legal accountability. This licensing structure ensures transparent operations.
What's the real difference between authorized distributors and random resellers? Licensed agencies maintain direct relationships with official ticket sources. Authenticity becomes guaranteed rather than hoped for. You work directly with registered professionals, not anonymous online sellers.
Understanding licensing protects your hard-earned money. Video verification of actual seats happens before payment. You see exactly what you're purchasing through transparent processes. Learn more about our founder's commitment to authenticity.
Meet Mirza Salim: The Person Behind Matchday Affairs
Mirza Salim didn't start Matchday Affairs from a corporate office. His journey began in a hospital bed recovering from a stroke at age 36.
This life-changing experience revealed what truly matters in life. The stroke could have ended his dreams completely. Instead, it ignited a passion to help others achieve theirs. Mirza's recovery taught him empathy, resilience, and the value of genuine human connections.
"Your dream is as important to me as my own" isn't marketing speak. It's a philosophy born from understanding life's fragility. Every customer becomes part of an extended football family. When you contact Matchday Affairs, you're speaking directly with Mirza himself—no faceless customer service team, no automated responses.
This authentic approach gained recognition from major Singapore media. The Straits Times featured Mirza's inspirational story. Money FM 89.3 interviewed him about transforming personal adversity into business purpose. Credibility comes not just from licenses but from proven character.
The founder's journey adds a human element to an otherwise transactional industry. Personal touch combines seamlessly with professional licensing and legal protection. Read Mirza's complete story of resilience and purpose.
Complete Step-by-Step Booking Process
Booking your dream EPL experience involves seven clear stages. The process remains straightforward and transparent. You'll never feel confused about next steps.
Step 1: Initial Contact via WhatsApp
WhatsApp serves as the primary communication channel for practical reasons. It allows real-time conversation without international calling charges. You can review all information at your own pace without pressure.
Start by messaging +65 8181 1117 with your basic requirements. Mention your preferred match, travel dates, and group size. Include any special requests like specific stadium experiences. You'll receive a tailored response within two hours during business hours (Monday-Sunday, 9 AM - 9 PM Singapore Time).
Prepare several key details before your first contact:
- Preferred clubs and matches
- Travel dates (flexible or fixed)
- Group size and composition
- Budget range
- Special requirements
The WhatsApp-first approach reflects modern Singapore communication preferences. You maintain complete conversation history for easy reference. Sharing photos and documents becomes effortless throughout planning.
Sample questions to ask:
- What match ticket categories are available?
- How does payment work?
- What's included in packages?
- Can you show me seat locations?
- What's your cancellation policy?
Step 2: Package Selection & Customization
Matchday Affairs offers experiences at four iconic Premier League stadiums:
Liverpool Anfield Experience - Legendary Kop atmosphere and rich history
Manchester United Old Trafford Experience - Theatre of Dreams magic
Arsenal Emirates Stadium Experience - North London football culture
Chelsea Stamford Bridge Experience - West London sophistication
Match ticket categories range from standard seats to premium hospitality options. All categories guarantee authentic tickets from official sources. Recommendations match your expectations and budget.
Package inclusions:
- Guaranteed and confirmed match tickets
- Stadium tours (behind-the-scenes access)
- Official club store visits
- Experienced Matchday Ambassadors
- Pre-match pub experiences
- Dining with fellow fans
Group sizes stay between 14-20 people maximum. Smaller groups allow better interaction with guides and more personalized attention. You're never lost in a crowd of 50+ tourists.
Step 3: Verification & Guarantee Process
Video verification represents the strongest trust signal. You'll see actual stadium seats through live video calls. Zero doubt exists about ticket authenticity before payment. This transparency level is rare in the travel industry.
The verification process accommodates Singapore timezone. Guides demonstrate exact seat locations, not just tickets. You know precisely where you'll experience the match.
Official documentation accompanies every booking:
- Confirmed ticket numbers
- Booking references
- Match details and seating
- Digital and physical confirmations
The confirmation process follows official Premier League protocols. Extra verification layers add additional security.
Step 4: Payment & Security
Payment methods cater to Singapore customers:
- PayNow - instant local transfers
- GrabPay - flexible with rewards
- Bank Transfer - DBS, OCBC, UOB
- Credit Cards - international protection
All payments process in Singapore dollars. No foreign currency conversion hassles or hidden fees. Receipts arrive immediately after payment confirmation.
What you receive:
- Official invoices with company registration details
- Payment confirmation
- Booking documentation
- Ticket confirmations
Refund and cancellation policies operate with complete transparency. Terms vary based on how far ahead cancellation occurs. Review policies carefully during initial conversations.
Step 5: Pre-Departure Support
Itinerary finalization happens approximately two weeks before travel. Preliminary schedules arrive earlier for flight booking. Flexibility exists for last-minute adjustments when needed.
Pre-departure package includes:
- Detailed day-by-day itinerary
- London weather and packing tips
- Public transport guidance
- Restaurant recommendations near stadiums
- Appropriate stadium attire advice
- Emergency contact setup (24/7 WhatsApp support)
- Backup phone numbers
- "What to bring" personalized checklist
You board your flight feeling prepared and confident, not confused or anxious.
Step 6: During Your Trip
Support remains active throughout your journey. The response commitment continues even during UK hours. Any issue receives prompt attention and resolution.
Matchday Ambassadors and Managers serve as your expert guides. They're passionate fans who enhance understanding and enjoyment, not just tour leaders. Their insider knowledge opens doors to authentic experiences.
Match day schedule:
- Strategic arrival timing balancing atmosphere and crowds
- Pre-match pub culture immersion
- Stadium entry and seat location
- Post-match celebrations or commiseration
- Safe return to accommodation
Guides handle logistics while you focus purely on enjoyment. Stress disappears even in unfamiliar surroundings.
Step 7: Post-Trip Follow-Up
Feedback collection happens naturally through continued WhatsApp conversations. No pressure exists to provide reviews immediately. Share thoughts when you're ready and settled back home.
Returning travelers get first access to highly-demanded matches. Loyalty brings additional perks and flexible arrangements. Your first trip often becomes the beginning of continuing adventures.
The relationship doesn't end when you leave the stadium. You've joined a community of passionate football fans. Matchday Affairs becomes your permanent connection to Premier League experiences.
Start your booking journey on WhatsApp: +65 8181 1117
Trust Signals & Official Credentials
Singapore Tourism Board License TA03720 represents the highest credibility level. The license requires extensive vetting and financial guarantees. The government vouches for operational integrity. Annual renewals ensure continued compliance with strict standards.
ACRA registration 201927910K provides corporate accountability since August 2019. Financial records undergo regular government scrutiny. The company operates with complete transparency.
ABTA protection adds international consumer safeguards for overseas bookings. It provides financial protection if anything unexpected occurs. Your investment receives multi-layered security from Singapore to UK.
Media recognition:
- Featured in The Straits Times
- Interviewed on Money FM 89.3
- Industry recognition for founder's inspirational journey
Operating track record:
- Registered business since 26 August 2019
- Licensed and insured throughout operation
- 24/7 support with response commitment during business hours
- Consistent customer satisfaction track record
Real Customer Experiences: Building Trust Through Transparency
Many customers initially approach with understandable skepticism. Previous scam experiences create legitimate concerns. Transparent communication and verified credentials gradually build confidence.
One Singapore family lost money to fake Anfield tickets previously. They extensively verified Matchday Affairs before committing. Video verification revealed authentic seats. Speaking directly with Mirza addressed their deepest concerns. Seeing official documentation removed remaining doubts. Their Liverpool experience became everything the previous scam denied them.
Corporate groups require absolute reliability for team-building investments. One Malaysian company needed seamless coordination for 18 executives. Their previous DIY attempt created logistics nightmares. Professional handling for their Chelsea trip exceeded expectations through meticulous planning.
Families traveling with children need extra safety assurances. One Indonesian family worried about managing young fans in unfamiliar settings. Customization addressed their exact requirements. Child-friendly scheduling prevented exhaustion. Ambassadors helped children feel special and valued. Parents enjoyed the match without stress while kids created lifetime memories.
Note: Customer stories represent composite experiences from satisfied clients. Specific details remain private to protect customer confidentiality.
Explore comprehensive tour details and packages.
Common Booking Concerns Answered
How do I know the tickets are genuine?
Video verification shows actual seats before payment. Official booking references come directly from clubs. Licensed operator TA03720 provides legal guarantees. All tickets sourced from authorized distributors only.
What if my flight is delayed?
Support remains available 24/7 for travel disruptions. Itineraries include buffer time for common delays. Minor issues rarely affect match attendance.
Can I customize my package?
Packages adapt to your specific interests easily. Add stadium tours or adjust elements. Your journey reflects personal preferences.
What's included vs extra cost?
Match tickets, stadium experiences, and Matchday Ambassador services come standard. Flights and accommodation remain your responsibility unless specifically requested.
How far in advance should I book?
Six months ahead provides best selection. Bookings work even closer depending on match demand. Contact immediately regardless of timeline.
What if I need to cancel?
Cancellation policies vary based on timing. Terms are explained clearly during initial discussions. You know flexibility details before committing.
Do you help with flights and hotels?
Flight and hotel recommendations come readily. Bookings remain your direct responsibility for flexibility. You receive expert guidance while maintaining control.
What happens if the match is postponed?
Alternative match arrangements or refunds apply per the circumstances. Official channels notify everyone immediately when changes occur.
Is it safe to pay online?
Multiple secure payment methods protect transactions. Official receipts and invoices confirm every payment. Financial security matches physical safety.
Can I speak to someone directly?
WhatsApp video calls allow face-to-face conversations. Singapore customers can arrange in-person meetings when schedules align.
Get instant answers on WhatsApp: +65 8181 1117
Matchday Affairs vs DIY Booking: Honest Comparison
Understanding trade-offs helps informed decisions. The right choice depends on your priorities and risk tolerance.
| Factor | DIY Booking | Matchday Affairs |
|---|---|---|
| Ticket Authenticity | High risk of counterfeits | Guaranteed authentic |
| Support Availability | None - you're alone | 24/7 expert assistance |
| Local Payment | GBP/EUR conversion | SGD pricing |
| Planning Time | 20-30 hours minimum | 2-hour consultation |
| Scam Risk | Significant exposure | Minimized with licensing |
| Language Support | English only typically | English + Malay |
| Group Coordination | Complex logistics | Fully managed |
| Legal Protection | No recourse | ABTA + TA licensing |
| Stadium Access | Public areas only | Behind-scenes experiences |
| Local Knowledge | Tourist perspective | Insider expertise |
DIY booking works for experienced travelers with extensive research time. The effort investment and risk levels are substantial. Language barriers and cultural differences create unexpected complications.
Professional handling through licensed agencies significantly reduces stress and uncertainty. Liverpool Anfield packages include elements difficult to arrange independently. Group dynamics enhance enjoyment through shared passion.
Both approaches have legitimate places. First-time travelers especially benefit from professional guidance and security. Consider professional booking an investment in peace of mind and experience quality.
Why Singapore Fans Choose Matchday Affairs
Local understanding creates immediate cultural familiarity. Mirza knows Singapore football culture intimately as a fellow fan. Communication styles match local expectations. Conversations feel natural from day one.
Key advantages:
- English and Malay language support
- Singapore dollar pricing (no conversion)
- Smaller groups (14-20 people maximum)
- Direct founder access
- Regional travel pattern understanding
- Singapore holiday calendar awareness
- Proven track record in Southeast Asian market
Direct founder access sets Matchday Affairs apart from corporate agencies. Speaking with Mirza himself provides authenticity larger companies cannot match. Service quality stems from genuine care.
Consistent ticket delivery success across all organized tours speaks louder than marketing claims. Reliable execution means dependable results throughout operation.
Ready to Book Your Dream EPL Trip?
Your Premier League journey can become reality through safe, verified booking processes. Professional handling eliminates stress and risk that previously held you back.
Guaranteed authentic tickets protect your investment and ensure stadium access. Comprehensive support throughout your journey means you're never alone. Focus stays purely on enjoying your dream experience.
The step-by-step process takes you from first contact to fulfilled dreams. It starts with one simple WhatsApp message. Booking happens through natural conversations. Beginning your journey requires minimal effort and zero initial commitment.
Licensed protection through TA03720 and ACRA 201927910K provides legal security. ABTA coverage adds international safeguards. Mirza's personal commitment ensures exceptional care. Safety and satisfaction receive multi-layered support.
Small group sizes ensure personalized attention. Intimate experiences foster genuine connections with fellow passionate fans. You're joining a community, not just watching a match.
Your Next Steps
- Message WhatsApp at +65 8181 1117 with initial interests
- Discuss options during a relaxed conversation
- Verify credentials and see actual seats through video
- Customize your package based on preferences
- Book securely using Singapore payment methods
- Receive comprehensive support throughout your journey
- Experience your dream with authentic guaranteed tickets
Start your Premier League journey now - WhatsApp +65 8181 1117
Don't let previous scam experiences hold you back. Trust in Singapore's specialized, licensed Premier League tour operator. Join satisfied fans who transformed dreams into reality.
Your football dream starts with one message.
Book safely. Book confidently. Book with Matchday Affairs.
Important Booking Timeline
| When to Book | Availability | Notes |
|---|---|---|
| 6+ months ahead | Best selection | Early access and priority |
| 3-6 months ahead | Good options | Most popular window |
| 1-3 months ahead | Limited seats | Subject to availability |
| Less than 1 month | Case by case | Contact for urgent requests |
Contact Information
WhatsApp: +65 8181 1117 (Primary Contact - Fastest Response)
Email: mirza@matchdayaffairs.com
Business Hours: Monday-Sunday, 9:00 AM - 9:00 PM (Singapore Time)
Response Time: Within 2 hours during business hours
Registered Office: 2 Defu Lane 10, #03-507
Defu Industrial Estate
Singapore 539183
License: Singapore Tourism Board TA03720
Registration: ACRA 201927910K (Incorporated 26 August 2019)
Founder: Mirza Salim
Online Presence
Website: matchdayaffairs.com
Contact Page: matchdayaffairs.com/pages/contact
Facebook: facebook.com/matchdayaffairs (4,240+ followers)
Stadium Experience Pages
- Liverpool Anfield Experience
- Manchester United Old Trafford Experience
- Arsenal Emirates Stadium Experience
- Chelsea Stamford Bridge Experience
Additional Reading
Legal Disclaimer
While Matchday Affairs guarantees ticket authenticity and service quality, certain factors remain beyond our control. These include but are not limited to: flight delays, match postponements, weather conditions, venue policy changes, and other force majeure events. We work diligently to resolve any issues that arise but cannot be held liable for circumstances outside our operational control. All bookings are subject to our full terms and conditions, provided during the booking process.
Important Notice: Results and experiences may vary based on individual circumstances, match availability, and external factors. Past customer satisfaction does not guarantee identical future experiences. We commit to providing consistent quality service and authentic tickets within our operational control.
